Upward Flow of Communication
• Communication that flows to a higher level in an organization is called upward communication. • It provides feedback on how well the organization is functioning. • The subordinates use upward communication to convey their problems and performances to their superiors. • The subordinates also use upward communication to tell how well they have understood the downward communication. • It can also be used by the employees to share their views and ideas and to participate in the decision-making process. By Eve, FIMS University of Nairobi